Most orders are processed and on their way to you within 24 hours. In stock items, shipped standard shipping, should be on your doorstep within 7-10 business days anywhere in the U.S. (Alaska, Hawaii, U.S. Territories and Military Addresses please add extra time). For "Next Day" & "2 or 3 Day" shipping methods your order must be placed by 12:00 pm Pacific Standard Time Monday thru Friday in order to ship the same business day. Please do not count the day that you ordered when using express service. To receive tracking information, you must include a valid email address.
Please contact us if you have not received tracking information on your UPS Shipment. We will gladly assist you in tracking the order.
If you are choosing UPS or are receiving Free Shipping, you must include a physical address for delivery. UPS can not deliver to PO Boxes. If you choose United States Postal delivery, it is non-trackable.
If not delivered by the 21st day, call our customer service center at:
Phone # 1-800-777-4852
9:00am - 4:00pm PT
Monday through Friday
Closed weekends and holidays
For our return policy please view our customer service page. Click Here.
U.S. Postal Service shipments cannot be tracked at this time.